‘Customer complaints costing UK businesses £9bn a month’

Dissatisfaction with services and products has reached record levels

UKPN launches group to drive EV uptake

This group will try to help businesses wanting to decarbonise but unsure of how to start

Big screen and TV to become greener thanks to UK Power Networks

The company has developed a grid project that could help film and TV crews decarbonise their activities

Storm Eunice-struck homes to receive an extra £50 payment

Homes impacted by Storm Eunice will be eligible to receive £50 after 24 hours without electricity

London City Airport opens first EV charging stations

Seven new stations have been unveiled

UK Power Networks gets top ranking in customer service

UKPN came fourth among 50 UK organisations voted for customer services

Utilities join forces to improve disabled customer service amid energy crisis

Anglian Water, SGN and UK Power Networks have provided additional funding to boost charity’s free advice helpline

New £2m project to unlock 70GW of electricity for EVs and heat pumps by 2028

UK Power Networks has announced the new project that could save £4m in the next five years and unlock energy capacity that could power 1,300 EV chargers

South London bus garage charges up for greener future

New cables have been installed to electrify the bus route 200 – cutting costs and emissions

Vodafone to provide 5G for UK Power Networks’ first smart substation trial

The deal is part of the electricity network operator’s Constellation project, which will see powerful computers installed in electricity substations so they can communicate with each other in real-time