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‘61% of Brits to switch suppliers after high bills’
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Ofgem says 30% of the 90,000 people, who had been on a default standard variable tariff for three years or more, switched to a different supplier
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The funding is being granted through the Energy Redress Scheme, which collects voluntary payments from suppliers to make reparations for effects on consumers
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The energy supplier was banned from taking on new customers and increasing vulnerable customers’ direct debits in February
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Citizens Advice claims energy suppliers’ approach to debt collection is often seen as ‘aggressive’ which can make problems worse for those in debt
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The cloud-based software is expected to reduce costs by £1m over 10 years
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It is part of the Energy Redress Scheme, which consists of voluntary payments made by energy suppliers that breached Ofgem’s rules
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Ofgem is increasing the safeguard tariff, following a rise in global oil prices, from 1st October 2018
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The regulator says the number of meters installed under court warrant rose to 84,000 last year
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Their annual energy bills are estimated to be £176 higher on average than other billpayers
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It is seeking views from charities and businesses that have experience working directly with people in vulnerable circumstances
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