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‘61% of Brits to switch suppliers after high bills’

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Half a million households ‘could face price hike of £114’ as deals come to an end

Half a million households ‘could face price hike of £114’ as deals come to an end

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Half a million households ‘could face price hike of £114’ as deals come to an end

New analysis suggests this could collectively cost UK households more than £57 million a year compared to their current energy costs

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Are energy deals advertised as ‘100% renewable’ as green as they seem?

Are energy deals advertised as ‘100% renewable’ as green as they seem?

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Are energy deals advertised as ‘100% renewable’ as green as they seem?

A Which? investigation suggests the answer is no

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Energy suppliers ‘too slow at helping customers in debt’

Energy suppliers ‘too slow at helping customers in debt’

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Energy suppliers ‘too slow at helping customers in debt’

Energy regulator Ofgem says although the number of disconnections for debt fell to record lows last year, not enough customers are being helped onto repayment plans

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Majority of customers ‘want to save energy but don’t know how’

Majority of customers ‘want to save energy but don’t know how’

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Majority of customers ‘want to save energy but don’t know how’

A new report highlights a general lack of consumer awareness, with 45% of people still being unsure about which domestic appliances use the most power

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2019 ‘could be the worst year for energy price rises on record’

2019 ‘could be the worst year for energy price rises on record’

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2019 ‘could be the worst year for energy price rises on record’

Look After My Bills suggests both the frequency and severity of price hikes could reach unparalleled levels this year

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Half a million energy customers switched supplier in May

Half a million energy customers switched supplier in May

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Half a million energy customers switched supplier in May

Energy UK suggests half a million customer switches every month has become the ‘new normal’

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Shell Energy Retail to refund and compensate 12,000 customers

Shell Energy Retail to refund and compensate 12,000 customers

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Shell Energy Retail to refund and compensate 12,000 customers

The energy supplier will have to make a total payment of £390,000 after charging customers above the price cap

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Almost a tenth of renters wrongly told they can’t switch

Almost a tenth of renters wrongly told they can’t switch

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Almost a tenth of renters wrongly told they can’t switch

Auto-switching service Migrate says this costs people who rent an average of £315 more than they need to be paying each year

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Igloo Energy cuts prices by 3%

Igloo Energy cuts prices by 3%

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Igloo Energy cuts prices by 3%

The move marks the second time the challenger energy brand has dropped its prices this year

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Are council-owned energy firms burning a hole in the taxpayer’s pocket?

Are council-owned energy firms burning a hole in the taxpayer’s pocket?

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Are council-owned energy firms burning a hole in the taxpayer’s pocket?

A new investigation by The Times suggests many council-owned suppliers regularly lose taxpayer money

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Increasing numbers of small suppliers ‘offering poor customer care’

Increasing numbers of small suppliers ‘offering poor customer care’

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Increasing numbers of small suppliers ‘offering poor customer care’

Citizens Advice has scored five suppliers less than two stars out of five in its latest rankings

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Are energy suppliers leaving consumers in the dark?

Are energy suppliers leaving consumers in the dark?

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Are energy suppliers leaving consumers in the dark?

A new survey of UK billpayers, conducted by customer service business Quadient, suggests the majority of customers seem to think so

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