Featured Story

‘61% of Brits to switch suppliers after high bills’

To read the rest of this article, please register with one of our membership tiers.

Learn More

Categories

13 results found
Clean energy strategies ‘must be holistically integrated with wider commercial objectives’

Clean energy strategies ‘must be holistically integrated with wider commercial objectives’

Post type goes here (article/podcast/etc)

Clean energy strategies ‘must be holistically integrated with wider commercial objectives’

That’s the suggestion from Stuart Duncan, Distributed Energy Strategic Sales Manager at Centrica Business Solutions

Read
The AA set to deploy dedicated EV support service

The AA set to deploy dedicated EV support service

Post type goes here (article/podcast/etc)

The AA set to deploy dedicated EV support service

The roadside assistance giant says it has decided to launch the new support package in response to increased demand

Read
UK Power Networks branches out to deliver more than just power

UK Power Networks branches out to deliver more than just power

Post type goes here (article/podcast/etc)

UK Power Networks branches out to deliver more than just power

Takeaways will be delivered to customers’ homes during more complex power cuts during the coronavirus pandemic

Read
Watchdog warns four water companies about flood of complaints

Watchdog warns four water companies about flood of complaints

Post type goes here (article/podcast/etc)

Watchdog warns four water companies about flood of complaints

Thames Water, Northumbrian Water, Essex and Suffolk Water and Hafren Dyfrdwy have been put ‘on report’ by the Consumer Council for Water

Read
Water companies ‘must address concerns over unfair bills’

Water companies ‘must address concerns over unfair bills’

Post type goes here (article/podcast/etc)

Water companies ‘must address concerns over unfair bills’

The Consumer Council for Water suggests water providers are failing to close a “gulf” between high levels of satisfaction with the quality of services provided and unhappiness regarding high costs

Read
Too many energy firms ‘still struggling to offer good customer service’

Too many energy firms ‘still struggling to offer good customer service’

Post type goes here (article/podcast/etc)

Too many energy firms ‘still struggling to offer good customer service’

That’s according to Citizens Advice, which says licencing regulations for new market entrants are too relaxed

Read
Switching rises up the ranks in terms of most energy complaints

Switching rises up the ranks in terms of most energy complaints

Post type goes here (article/podcast/etc)

Switching rises up the ranks in terms of most energy complaints

Issues related to changing supplier have overtaken customer service as the second largest source of unresolved energy complaints

Read
SP Energy Networks secures customer service recognition

SP Energy Networks secures customer service recognition

Post type goes here (article/podcast/etc)

SP Energy Networks secures customer service recognition

The firm ranked first for customer service in the UK when bench-marked against the UK Customer Service Index

Read
Could ‘robotic ant’ solar tech put humans out of a job?

Could ‘robotic ant’ solar tech put humans out of a job?

Post type goes here (article/podcast/etc)

Could ‘robotic ant’ solar tech put humans out of a job?

Osoji Solar seems to think so – it says its dust-cleaning devices could significantly boost solar efficiency

Read
SmartestEnergy launches new grid flexibility service

SmartestEnergy launches new grid flexibility service

Post type goes here (article/podcast/etc)

SmartestEnergy launches new grid flexibility service

Its product uses technology provided by Origami Energy

Read
New service to make ESOS criteria easier to meet

New service to make ESOS criteria easier to meet

Post type goes here (article/podcast/etc)

New service to make ESOS criteria easier to meet

To read the rest of this article, please register with one of our membership tiers.

Read
Two in five unhappy with utility’s customer service

Two in five unhappy with utility’s customer service

Post type goes here (article/podcast/etc)

Two in five unhappy with utility’s customer service

To read the rest of this article, please register with one of our membership tiers.

Read