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‘61% of Brits to switch suppliers after high bills’

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Ofwat orders £50 reduction in water bills for consumers

Ofwat orders £50 reduction in water bills for consumers

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Ofwat orders £50 reduction in water bills for consumers

Water companies must also invest an additional £6m each day between 2020 and 2025 to improve the environment and services for customers

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Ofwat ‘concerned’ about four water firms’ business plans

Ofwat ‘concerned’ about four water firms’ business plans

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Ofwat ‘concerned’ about four water firms’ business plans

The regulator said there is a ‘significant gap’ between its view of efficient costs and the revised proposals of Anglian Water, SES Water, Thames Water and Yorkshire Water

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Southern Water faces record £126m penalty over ‘shocking’ sewage failures

Southern Water faces record £126m penalty over ‘shocking’ sewage failures

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Southern Water faces record £126m penalty over ‘shocking’ sewage failures

The Environment Agency has launched a criminal investigation into the case

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Energy and water customers overcharged by £24bn, says Citizens Advice

Energy and water customers overcharged by £24bn, says Citizens Advice

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Energy and water customers overcharged by £24bn, says Citizens Advice

Its report suggests ‘misjudgements’ by Ofgem and Ofwat on key decisions meant customers have been paying ‘far too much’ for the pipes that connect energy and water to their homes

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Ofwat agrees price cuts for water bills with three suppliers

Ofwat agrees price cuts for water bills with three suppliers

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Ofwat agrees price cuts for water bills with three suppliers

Severn Trent Water, South West Water and United Utilities customers will see reductions of between £18 and £43

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Clear Business Water takes on Aquaflow Utilities’ customers

Clear Business Water takes on Aquaflow Utilities’ customers

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Clear Business Water takes on Aquaflow Utilities’ customers

The latter business water supplier has entered into liquidation

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Regulators team up to support water infrastructure projects

Regulators team up to support water infrastructure projects

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Regulators team up to support water infrastructure projects

The new alliance brings together Ofwat, the Environment Agency and Drinking Water Inspectorate to follow a range of projects for inter-regional water transfer and other joint projects

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Business water supplier Aquaflow Utilities ‘likely’ to enter liquidation

Business water supplier Aquaflow Utilities ‘likely’ to enter liquidation

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Business water supplier Aquaflow Utilities ‘likely’ to enter liquidation

Ofwat is stepping in to ensure customers have a new water retailer as soon as possible

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Ofgem and Ofwat ‘must prove they are effectively responding to consumer concerns’

Ofgem and Ofwat ‘must prove they are effectively responding to consumer concerns’

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Ofgem and Ofwat ‘must prove they are effectively responding to consumer concerns’

The National Audit Office says regulators, including those covering energy and water, have not been specific enough in defining the overall outcomes they want to achieve for consumers

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Nottingham Council seeks self-supply retail water licence

Nottingham Council seeks self-supply retail water licence

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Nottingham Council seeks self-supply retail water licence

The move is expected to help the council reduce costs

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Ofwat greenlights three water firms’ business plans

Ofwat greenlights three water firms’ business plans

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Ofwat greenlights three water firms’ business plans

The regulator said Severn Trent Water, South West Water and United Utilities have delivered ‘high quality plans’, which set out how they will reduce customer bills

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Ofwat: Customer compensation should go up if taps run dry

Ofwat: Customer compensation should go up if taps run dry

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Ofwat: Customer compensation should go up if taps run dry

The regulator aims to make the compensation arrangements ‘fairer, faster and more hassle free’

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