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Water companies must also invest an additional £6m each day between 2020 and 2025 to improve the environment and services for customers
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The regulator said there is a ‘significant gap’ between its view of efficient costs and the revised proposals of Anglian Water, SES Water, Thames Water and Yorkshire Water
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The Environment Agency has launched a criminal investigation into the case
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Its report suggests ‘misjudgements’ by Ofgem and Ofwat on key decisions meant customers have been paying ‘far too much’ for the pipes that connect energy and water to their homes
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Severn Trent Water, South West Water and United Utilities customers will see reductions of between £18 and £43
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The latter business water supplier has entered into liquidation
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The new alliance brings together Ofwat, the Environment Agency and Drinking Water Inspectorate to follow a range of projects for inter-regional water transfer and other joint projects
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Ofwat is stepping in to ensure customers have a new water retailer as soon as possible
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The National Audit Office says regulators, including those covering energy and water, have not been specific enough in defining the overall outcomes they want to achieve for consumers
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The move is expected to help the council reduce costs
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The regulator said Severn Trent Water, South West Water and United Utilities have delivered ‘high quality plans’, which set out how they will reduce customer bills
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The regulator aims to make the compensation arrangements ‘fairer, faster and more hassle free’
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