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Dissatisfaction with services and products has reached record levels
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It focuses on energy consumption, energy use and how carbon can be quantified in their home and working lives
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It aims to have all its vehicles zero-emission by the end of the decade
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The mattress is manufactured in the UK in a circular, carbon-neutral factory and is ‘completely glue and chemical-free’
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The longer customers commit to renting John Lewis furniture, the lower the rental price
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The use of the new vehicles is estimated to save more than 20,000 tonnes of CO2 every year, equivalent to the carbon footprint produced by 2,500 households
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The facility at the firm’s head office in Bracknell aims to accelerate its ambition to stop using fossil fuels across its entire 4,800 strong transport fleet by 2030
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All fabrics used are made from renewable wood sources or 100% organic cotton
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It aims to encourage ‘reduce, reuse and return’ among its customers and will test eight ways in which the retailer and its customers can reduce their impact on the planet
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The retailer says the licence will give it the opportunity to take more control over water usage and data, deal directly with wholesalers and improve its water strategy
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