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Reaching net zero ‘is all about consumer trust’

Reaching net zero ‘is all about consumer trust’

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Reaching net zero ‘is all about consumer trust’

That’s the suggestion from Matthew Vickers, CEO and Chief Ombudsman at the Energy Ombudsman, who spoke to future Net Zero about the journey towards decarbonising the economy by 2050 and what he thinks needs to be done to get there

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Energy price cap reduction ‘doesn’t give consumers a good deal’

Energy price cap reduction ‘doesn’t give consumers a good deal’

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Energy price cap reduction ‘doesn’t give consumers a good deal’

Consumer bodies are calling on householders to shop around and switch to a better deal

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Ofgem’s energy price cap increase: Responses

Ofgem’s energy price cap increase: Responses

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Ofgem’s energy price cap increase: Responses

It will come into effect from 1st April 2019 for standard variable tariff and prepayment meter customers

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Extra Energy collapse: Responses

Extra Energy collapse: Responses

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Extra Energy collapse: Responses

It is the sixth supplier to have ceased trading this year

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Tougher checks for new energy suppliers: Industry responds

Tougher checks for new energy suppliers: Industry responds

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Tougher checks for new energy suppliers: Industry responds

Ofgem has a consultation on its proposals until 23rd January 2019

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Unresolved energy complaints “20 times higher” than official stats

Unresolved energy complaints “20 times higher” than official stats

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Unresolved energy complaints “20 times higher” than official stats

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Complaints about energy firms soar to all-time high

Complaints about energy firms soar to all-time high

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Complaints about energy firms soar to all-time high

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Suppliers could now pay up to £10k over complaints

Suppliers could now pay up to £10k over complaints

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Suppliers could now pay up to £10k over complaints

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Ofgem fines British Gas £2.5m

Ofgem fines British Gas £2.5m

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Ofgem fines British Gas £2.5m

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