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‘61% of Brits to switch suppliers after high bills’
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The Octopus Energy CEO gives his thoughts on how we can best achieve a net zero future
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That’s the suggestion from Stuart Duncan, Distributed Energy Strategic Sales Manager at Centrica Business Solutions
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A new report suggests the public want to understand more about where their money goes and how it is spent
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A new report highlights a general lack of consumer awareness, with 45% of people still being unsure about which domestic appliances use the most power
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That’s according to Citizens Advice, which says licencing regulations for new market entrants are too relaxed
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Issues related to changing supplier have overtaken customer service as the second largest source of unresolved energy complaints
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The firm ranked first for customer service in the UK when bench-marked against the UK Customer Service Index
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Octopus Energy, which supplies more than 400,000 households, took first place on the rankings
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The Consumer Council for Water says the industry must boost underwhelming levels of customer satisfaction
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