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Watchdog warns four water companies about flood of complaints

Watchdog warns four water companies about flood of complaints

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Watchdog warns four water companies about flood of complaints

Thames Water, Northumbrian Water, Essex and Suffolk Water and Hafren Dyfrdwy have been put ‘on report’ by the Consumer Council for Water

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Iresa branded ‘worst energy company for customer service’

Iresa branded ‘worst energy company for customer service’

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Iresa branded ‘worst energy company for customer service’

Citizens Advice said it received more than 9,000 complaints per 100,000 customers

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Rising tide of water complaints from businesses

Rising tide of water complaints from businesses

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Rising tide of water complaints from businesses

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Temperature rising on heat billing complaints

Temperature rising on heat billing complaints

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Temperature rising on heat billing complaints

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Water customer complaints topped 2m last year

Water customer complaints topped 2m last year

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Water customer complaints topped 2m last year

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Small firms ‘need more help understanding new water market’

Small firms ‘need more help understanding new water market’

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Small firms ‘need more help understanding new water market’

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Domestic energy complaints at three-year low

Domestic energy complaints at three-year low

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Domestic energy complaints at three-year low

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Bad customer service cost energy firms £5.2bn

Bad customer service cost energy firms £5.2bn

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Bad customer service cost energy firms £5.2bn

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New energy supplier complaint tool launches

New energy supplier complaint tool launches

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New energy supplier complaint tool launches

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npower and ScottishPower among worst firms to handle complaints

npower and ScottishPower among worst firms to handle complaints

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npower and ScottishPower among worst firms to handle complaints

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Ofgem investigates Economy Energy’s sales practices

Ofgem investigates Economy Energy’s sales practices

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Ofgem investigates Economy Energy’s sales practices

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Best and worst energy suppliers’ complaints gap widest on record

Best and worst energy suppliers’ complaints gap widest on record

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Best and worst energy suppliers’ complaints gap widest on record

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