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‘61% of Brits to switch suppliers after high bills’
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New research reveals some energy companies are still rolling out outdated smart meters that fail to work when consumers move to a different supplier
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The deal, once approved, will make OVO the second largest energy supplier in the UK
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However, some very low energy usage customers may see an increase on their bills
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If the deal is reached, OVO will become one of the largest energy companies in the country
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The change means more than 3.3 million homes will be provided with electricity from solar, wind and biomass plants at no extra cost
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The Big Six energy giant said the results “clearly fell well short” of what it hoped to achieve at the start of the year
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Customers will see their energy bills reduce by £24 a year
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The Big Six supplier said the ‘voluntary enhanced redundancy opportunities’ cover both its customer service and smart meter installation teams
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The supplier was a white label of the Big Six company
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The regulator, however, ‘remains disappointed’ with the Big Six supplier’s conduct throughout this matter
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They will be switched over to the Big Six supplier on 15th March following which they can shop around and switch again with no exit fees
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It follows the Big Six supplier’s commitment to transition to 100% green power
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