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‘61% of Brits to switch suppliers after high bills’
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The regulator aims to make the compensation arrangements ‘fairer, faster and more hassle free’
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Deaths among vulnerable and elderly people sharply increased over the cold snap
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Domestic customers are currently entitled to £20 if they are without water for a day and an extra £10 for each 24 hours on top
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The regulator will examine if water companies planned ahead sufficiently in the run up to the recent severe weather conditions
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