Thursday 5 September 2024

Yorkshire Water to install 1.3m smart water meters

Water company Yorkshire Water is set to to replace 1.3 million existing water meters with smart meters in South Yorkshire to provide service improvements, enhanced customer support and reduce leakage.

Smart metering will help Yorkshire Water ensure that the security of its water supply is more robust, reduce the amount of chemicals used in water treatment and reduce carbon emissions in both the treatment and distribution of water.

It will also improve leakage detection, benefit customers by providing accurate billing and enable a better understanding of water usage across the region.

Adam Smith, Manager of Smart Networks and Metering Transformation at Yorkshire Water said: 'By moving to smart meters we can better understand water demand patterns and target water efficiency activity.

'Smart metering provides greater insight into customer water use and helps ensure all customers are on the best tariff available to them, enhancing the ability to provide more regular and accurate water billing.

'Since the smart meter programme launched in 2022, we have been able to save 500,000 litres of water, just by identifying leakage on customers pipes. The expansion of the project will enable us to continue making these improvements and ultimately provide customers with a better experience.'

The meter exchange programme is expected to begin in 2025, subject to Ofwat’s final determination due in December 2024.