Tuesday 7 June 2016

Around 2m switches so far this year

Around 2m switches so far this year

Almost two million customers have switched their energy supplier so far this year.

That’s according to Energy UK  which stated more than 350,000 householders changed their gas and electricity company last month.

That’s a 47% increase from May last year, it added.

Nearly 30% of all switches were to small and mid-tier suppliers – more than 98,000.

Energy UK has launched an initiative called ‘Energy Switch Guarantee 'to increase customers’ confidence in the switching process.

Lawrence Slade, CEO Energy UK said: “It’s fantastic news to see that nearly two million people have switched supplier since the beginning of the year. The new Energy Switch Guarantee will give customers the extra boost of confidence to engage in the market.

"Industry has been working hard to put customers at the heart of what we do and with the CMA set to give its final recommendations, the Guarantee is certainly a step in the right direction. The aim is to reach out to those customers who have never switched before so hopefully we’ll get millions more households engaging in the market.”

Written by

Bruna Pinhoni

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